- How can I pay?
We accept credit/debit cards as well as paypal. You do not need a paypal account to pay. You may use your debit card THROUGH paypal for a more secure form of payment.
- How long will my package take to arrive?
- Can I add an additional item to my order?
If your order has not yet been shipped, you may add additional items to your order without having to pay an additional shipping fee. Simply let us know through the "Contact us" section at the bottom of the page so we can provide you with a free shipping code.
Charm Jewelry Questions
- How to take care of my purchases?
Although attention to detail is put into each item, we must take special care of handmade products. Make sure to place your bracelets in a jewelry box and make sure to not do any of the following:
-Do not shower with any bracelet on
-Do not put any lotions or moisturizers while wearing any bracelet
-Do not go to the beach or pool with any bracelet on
-Do not harshly pull and tug on any bracelet
- Where do I enter a discount code?
A discount code may be entered at checkout. Only one discount code may be used at a time.
Made By Mel Bracelets Information
- Shipping Address
Please make sure the address you provide is 100% correct. It will delay the shipping process if we need to contact you first to verify your address if our system cannot create a shipping label for the mailing address provided.
- Returns & Exchanges
You have 7 days upon receiving your order to return any undesired item. Please allow up to 7 days for your refund to show in your bank account. Original shipping charges may not be refunded.
We currently only exchange products for different sizes. Simply send us an email through the "Contact Us" section and we will get back to you as soon as possible.
- Questions or concerns?
Please email us at email@example.com or go to the "Contact us" section at the bottom of the page.